i) Do you know why TF exists?
ii) If Yes, for what reason(s) do you think TF exists?
iii) What does our brand’s logo signify to you?
iv) Do you know/ have you heard about E-Levy?
Do you know how to use the E-Levy platform?
vi) What is your experience with E-Levy? Both positive and Negative
Q4. How frequently do you interact with TF?BRAND INTERACTION AND EXPERIENCE:
Q5. Name any tool/ medium that TF uses to interact with its Stakeholders?
Q7. Of the channels interacted with, which one do you prefer the most?
Q8. What are your reasons for contacting TF whenever you do?
Q10. Have you seen/ heard any TF communication campaign/advertisement in the past one year?
b) What was the main message that you can recall from this communication campaign/advertisement?
Where did you see or hear the TF advertisement?
Q12. What is the main challenge(s) you’ve faced when dealing with TF?
Q13. How do you think TF can serve you better?
